Patient views help us understand the areas that are going well and where we can improve.
Here are the results!
Why did you choose Robin rather than another Osteopath?
Before finding Robin, I have used many other Osteopaths and found their treatment unsuccessful. My experience with Robin is that he explains what has happened and tells you how he is going to treat the problem. He has a very positive attitude
Descriptions and explanatory video were very clear and informative
I did try a different Osteopath but we were not compatible
Initial session gave me confidence over others I has seen + location was handy
My colleague was very satisfied with Robin’s work
Experience, updated profile with lots of details which was helpful to read
Availability first. But continued treatment as I felt I could trust him with my wellbeing.
I preferred his website
Body Area Expertise, Range of Techniques/Skills
Very conveniently located and I had heard only good things
Robin was friendly available, kind and wanting to help
Been going to him for year’s, because he’s good.
Feedback from patient who recommended Robin, proximity (at time!) to home
personal recommendation from another trusted medical practitioner
He was highly recommended
Location was ideal and website looked professional
Was recommended and quickly ticked the boxes
Initially because of the location on regent street. But after seeing him a few times I was prepared to travel to see him as he is so good.
Didn’t have a good experience with the first osteopath. I appreciated the way he had tried to help my son
Had a good reference from a friend
Proximity, trust and quality of service
When choosing an Osteopath, what were the key things you were looking for?
Professionalism, expertise and a great bedside manner
professional, competent and empathetic
Comfortable with complexity, courageous, forthright
A level of personal care and not being just another patient who gets bounced between practitioners.
Approachable, good results, conveniently located
Experience, reputation and proximity
An osteopath who knows what he’s doing
Experience and a pleasant manner
Effective long-term relief of problem
Competency, effective treatment, professionalism
Medical expertise and ability to listen as I describe the problem
Good listening, experience, suggestions, follow up exercise
Recommendation above all
Proficiency, listening, understanding of issue, clear plan of action and communication of same
Holistic approach to relieving joint pain
Location, effective treatment for an injury
Someone who would be qualified to treat what I had and whom I could trust
Any further comments?
I find Robin very helpful and also a very pleasant practitioner to deal with.
Thank you, Robin, for everything you have done to keep me fit and healthy
Wishing you all the best and I will always remember you.
I have been a patient of Robin for a number of years and he has seen me through a multitude of painful events
At my late years Robin gives me confidence that I will be on my feet for many years
If only people in the medical profession were as competent
Knows his stuff – fixed my issues and has provided supplementary support over a number of years
great guy too – a pleasure to meet and spend time with
he does what he says on the tin!
I often refer Robin – a true professional
My experience with Robin was fantastic, he was kind, knowledgeable and informative. When I first met Robin, I was in a lot of pain and had limited mobility. Robin diagnosed my problem and explain his course of treatment; I felt all the way through that I was in safe hands and that I fully understood what treatment I was having and why. This made the recovery process much better because I knew what to expect
It was a pleasure to be your patient
Good luck in the Europa Cup final
I have been very impressed with the quality of Robin’s treatment and his professionalism
The only thing I would change is to go and see Robin right away rather than have waited for things to get better on their own… which they didn’t.
Brilliant osteopath, got me feeling better really quickly – also taught me things I should be doing to keep active without damaging my body
Very comfortable treatment environment
Thanks again for all your help! Back is in much better condition these days
I’ve seen a Robin a few times over the years with different issues. I think he’s brilliant at what he does and is very professional and calm mannered.
What (if anything) exceeded your expectations?
His expertise, knowledge and positive attitude
Robin being a great listener and very supportive as I was going through a very emotional phase when we met
Conversations putting the country right
Broader understanding of health issues and challenges which complements Robin’s core work
Great memory of past symptoms
Being able to understand why each manoeuvre / treatment was beneficial for my issues
His willingness to share his knowledge to ensure I know how to best look after my body
Robin’s knowledge and holistic approach has helped me work to resolve an issue that I have been suffering from for many years to a greater extent than other consultants that I have seen
The jokes! They improved!
How well the treatment course worked
Good conversation and very friendly
Level of care beyond physical treatment
ability to diagnose problems correctly
Range of treatment offered
Detailed follow-up exercises
overall was very thorough, addressed more than just the symptomatic pain
The different types of treatment
met high expectations
The way he explained and treated my problem
My back problem became totally manageable
The hygiene, the ease of treatments
What have you found to be most helpful in your time with Robin?
understanding the root of my problems, and my wellbeing, his work on the affected areas of pain
holistic approach, patience to explain everything time after time if needed
The way he transmitted me peace and made me feel better with myself
Detailed explanation of my problem
Clearly communicated effective treatment
Breadth of knowledge and expertise
His professional attitude, always concentrated
Robin really explained what he was doing and why
He has been able to explain exactly what my problems are and how his treatment will resolve them
understanding the spine, how it works and each element different parts play
His wide knowledge
treatment on back and neck
Attention to detail
Understanding of taking care of your body
Determination to get my ageing body to respond to his treatment. That he supports Arsenal
Building a strong practitioner-patient relationship over several years
understanding of the body alignment
Advice about what to do in between treatment
Hands on treatment, demonstration of exercises
simple exercises that can easily be built into your day and which are effective
He is always unhurried and gives time for me to explain what is wrong.
Giving me pointers of things I can do at home
Information and new treatments
Talking through the injury and its cause
Eased the pain and helped me to protect it from further damage
His explanations of what he was doing and why
You need to help yourself
What has been the most beneficial tool, skill or lesson that Robin has shared with you?
His direct work on areas of my body and also the work I need to do in my own time
He helped me understand my condition and explained what i needed to do to avoid it happening again
Lessons … we shared some experiences and I truly appreciated every moment
The use of electronics and acupuncture
Exercises for home
Practice exercise to complement his work
Exercises and the portal to be able to always access them
Take time for me
The exercises app with videos of how to do the exercises has been really useful
stretches to complement the treatment sessions
Excellent exercise regime
The link between stress and body issues
“Do the exercises”
how many issues in the body are connected
Importance of maintaining exercises, practical changes re bedding bags etc
Tips for better overall posture
The exercises that I do daily.
Understanding what is happening in my back; the exercises given; his patience & persistence; & his friendliness!
The confidence that I would make the mistakes that I did and that they were fixable
Please share three words that you would use to describe Robin or his work that may encourage someone to seek Robin’s services
professional, pleasant and his expertise
pride, integrity, deep understanding
Robin is the “genuine article”. He fixes one.
Good listener, supportive and caring
interesting, keen, knowledgeable
Effective, professional, approachable
Professionalism, knowledge and care
Professionalism, expertise, sympathy
professional, straightforward accessible
Committed insightful hones
Professional, dedicated, caring
Professional, knowledgeable, beneficial
Easy going, professional
He is very approachable and knowledgeable
Thorough, Extensive, Caring
Professional, caring, experienced
Professional Kind Knowledgeable
Professional in his field as an Osteopath.
Kind, engaging, effective
Very professional and relaxing
Professional, friendly, thorough
Professional, effective, caring
professional, efficient, thorough
Good honest fair
Efficient, good service
Experienced empathetic effective
Thorough service, treating the whole body not just the symptoms
Listens, proficient, warm and sensitive approach
I would recommend Robin as a kind sympathetic practitioner who is very experienced and able to get to the source of the problem.